Frequently Asked Questions


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Is it safe to administer at home?

Yes. The NAD+ Smart Pen is designed for safe, controlled self-administration. Each dose is pre-measured, so you always get a consistent amount. The pen uses ultra-fine, medical-grade micro-needles - quick, clean, and virtually painless when used as directed.

How does it feel?

Most people describe the sensation as a small pinch or mild tingling that lasts only a second. Our Pen is engineered for comfort and precision, making daily use easy and discreet.

Do I need medical training to use it?

No our Pen is specifically created for at-home use. You’ll receive clear instructions and support materials with your order. If you’re unsure, you can always speak to a healthcare professional before starting.

How do I store my NAD+ pen?

Keep it refrigerated to maintain stability. Each order includes a cool pack for travel or short periods outside the fridge.

What is NAD+ and why is it important?

NAD+ (Nicotinamide Adenine Dinucleotide) is a molecule naturally found in every cell of your body. It helps support cellular energy production and general wellbeing. As we age, levels of NAD+ naturally decline, so maintaining them may support healthy energy and recovery.

When will I notice a difference?

Everyone’s body is different, but many customers report feeling more energised and focused within 2–3 weeks of consistent daily use.

Can I take NAD+ with other supplements?

Yes, NAD+ can be used alongside most common vitamins and supplements. If you are unsure, are taking prescription medication or have any medical conditions, please consult your doctor before use.

Where is your NAD+ produced?

All Whitefield Health NAD+ products are manufactured in UK GMP-certified facilities and independently tested for quality and purity.

Is this the same NAD+ used in clinics?

Our formula contains the same high-purity NAD+ compound used in professional wellness settings, produced under UK regulatory standards.